Healthcare Appointment Booking System

### Project Overview The **Healthcare Appointment Booking System** is a comprehensive patient management solution for a network of private clinics. It facilitates appointment scheduling, digital health records (EHR) access, and secure video teleconsultations. ### Problem Statement The clinic network was facing high no-show rates and administrative bottlenecks. Patients struggled to book appointments over the phone, and doctors had limited access to patient history during consultations. ### Solution Provided We built a mobile and web application that allows patients to book slots in real-time. The system sends automated reminders via SMS and Email. It includes a secure video conferencing feature for remote check-ups and a doctor's portal to view and update patient records securely. ### Technologies Used * **Frontend:** React Native (Mobile), React.js (Web) * **Backend:** Node.js, Express.js * **Database:** PostgreSQL (with encryption at rest) * **Video:** WebRTC, Twilio Video API * **Compliance:** HIPAA & GDPR standards ### Key Features * **Real-Time Scheduling:** Syncs with doctors' calendars to prevent double-booking. * **Telemedicine:** HD video consultations integrated directly into the app. * **E-Prescriptions:** Doctors can generate and send digital prescriptions to pharmacies. * **Automated Reminders:** Reduces no-shows with timely notifications. * **Secure Patient Portal:** Encrypted access to lab reports and medical history. ### Business Impact * **Reduced appointment no-shows by 45%** through automated reminders. * **Improved clinic efficiency by 30%** by digitizing patient intake forms. * **Served over 10,000 patients** remotely during the first year of operation. ### Team Size 9 Members ### Role Breakdown * **Project Manager:** Ensured healthcare compliance and data privacy standards were met. * **Mobile Developer:** Built the cross-platform patient app using React Native. * **Backend Developer:** Implemented secure data handling and API architecture. * **Security Engineer:** Audited the code for HIPAA compliance and data encryption. * **Frontend Developer:** Created the doctor's administrative dashboard. * **QA Engineer:** Tested the video call stability and booking logic.